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  Some tips before contacting Support.

  Printer

   1.Please make sure the labels are correctly loaded in the printer.

   2.Turn the power off on the back of the printer and then back on.

   3.Open BESTSHIP under the Tools tab scroll down to Thermal Printer.

   4. Select Reload fonts/Graphics. the data light will flash for up to a minute.

       on the best ship screen click the ok button only after the data light

       on the printer stops blinking. then on the BESTSHIP screen under Tools scroll down to

       Thermal Printer and then select reset the the print sample label. after you have completed

       these steps if you are still having trouble contact support.

 

  Scale

     

   

   Please contact our support dept. by calling or sending a text message to; 267-334-3939

   or send an email to  support@bestmanifesting.com please allow up to 4hrs response time.

   if you should be have trouble printing labels please click on our Best Ship Manual button

  on the menu bar to the left and see the printer setup page before contacting our support team

  or clicking on the contact zebra support.

  please contact Zebra by clicking here   Zebra Support

   Please let them know you are using a model Z4MPlus printer and the label size is 4x6

   and that you are printing portrait, and that the labels that you are using are thermal.

   or direct print not thermal transfer. Should for some reason the settings on the

   

 

 
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